Legal Information
Transparent policies that protect your rights and define our commitment to excellence in software development.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you contact us through our website, request a consultation, subscribe to our newsletter, or engage our services. This may include:
- Personal identification information (name, email address, phone number)
- Business information (company name, industry, project requirements)
- Communication records and project-related correspondence
- Technical information relevant to your software development needs
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our revolutionary software development services:
- Deliver custom software solutions tailored to your business needs
- Process transactions and send related project information
- Provide technical support and maintenance services
- Send updates about our services and industry insights
- Respond to your inquiries and provide customer support
- Comply with legal obligations and protect our rights
3. Information Sharing and Protection
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this policy or as required by law. We implement enterprise-grade security measures to protect your data.
4. Data Security and Retention
We employ industry-leading security measures including encryption, secure servers, and regular security audits to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights and Choices
You have the right to access, correct, update, or delete your personal information. You may also object to certain processing activities or request data portability. Contact us to exercise these rights.
Important: This privacy policy may be updated to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page.
Terms & Conditions
1. Acceptance of Terms
By accessing our website or engaging our revolutionary software development services, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
Vallin Vault Software Ltd provides cutting-edge software development services including:
- Custom software development and architecture
- Web and mobile application development
- Cloud solutions and migration services
- SaaS platform development and deployment
- Technical consulting and digital transformation
- Ongoing support and maintenance services
3. Client Responsibilities
To ensure project success, clients are responsible for:
- Providing accurate and complete project requirements and specifications
- Timely feedback and approval of project deliverables
- Payment according to agreed terms and schedules
- Providing necessary access to systems, data, and stakeholders
- Maintaining confidentiality of proprietary development methods
4. Intellectual Property Rights
Unless otherwise specified in writing:
- All custom code developed specifically for the client becomes the client's property upon full payment
- Pre-existing intellectual property and methodologies remain with Vallin Vault Software Ltd
- Third-party components and libraries are subject to their respective licenses
- Client retains all rights to their existing intellectual property
5. Payment Terms and Conditions
Our payment structure is designed to ensure project success:
- Projects require a 50% deposit before development commencement
- Remaining balance is due upon project completion and client approval
- Late payments may incur additional charges as specified in the contract
- All prices are exclusive of VAT unless otherwise stated
- Payment methods include bank transfer, credit card, and digital payment platforms
6. Limitation of Liability
Vallin Vault Software Ltd's liability is limited to the total amount paid for the specific project. We are not liable for indirect, incidental, or consequential damages. Our liability is capped at the project value.
7. Confidentiality and Non-Disclosure
We maintain strict confidentiality regarding all client information, project details, and business processes. All team members sign comprehensive non-disclosure agreements.
8. Project Termination and Completion
Either party may terminate the agreement with 30 days written notice. Upon termination, all completed work will be delivered to the client, and payment for completed work is due immediately.
9. Governing Law and Dispute Resolution
These terms are governed by the laws of England and Wales. Any disputes will be resolved through binding arbitration or in the courts of England and Wales.
Important: These terms and conditions may be updated periodically. Continued use of our services constitutes acceptance of any changes. We recommend reviewing these terms regularly.
Questions About Our Legal Policies?
Our legal team is here to help clarify any questions about our policies and ensure complete transparency in our business relationships.
📧 Email Support
hi@vallinvaultsoftware.com
Response within 2 hours
📞 Phone Support
07490316258
Available during business hours
📍 Office Location
182-184 High Street North
Office 15366, London, East Ham
England, E6 2JA